| 000 | 00485nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 160316s9999 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781412980340 | ||
| 100 | _aUilmer Robert R | ||
| 245 | _aEffective crisis communication:moving from crisis to oppertunity | ||
| 260 |
_aNew Delhi _bSage _c2011 |
||
| 300 | _axvii,239p.;23cm | ||
| 650 | _aCrisis management | ||
| 999 |
_c95035 _d95035 |
||