Breakthrough customer service: best practices of leaders in customer support

By: Brown Stanley A ed
Material type: TextTextPublisher: New York John Wiley 1997Description: xviii,434p;23cmISBN: 0-471-64232-0Subject(s): Customer services
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Item type Current location Call number Status Date due Barcode
BK BK Mangalore University Library
658.812 BRE (Browse shelf) Available 98218

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