TY - BOOK AU - Bhatnagar, Subhash C. TI - E-government : from vision to implementation : : a practical guide with case studies /​ SN - 9780761932604 U1 - 352.3​8​02854678 PY - 2004/// CY - New Delhi ; Thousand Oaks, Calif. : PB - Sage Publications, KW - ER -