Service quality customer satisfaction and efficiency in Indian banks: An empirical study
By: Uppal R K
Material type: TextPublisher: New Delhi Sarup Book 2011Description: xviii,382p.;22.5cmISBN: 9788176257770Subject(s): Banking services-IndiaItem type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
BK | Mangalore University Library | 332.170 954 UPP (Browse shelf) | Available | 137360 |
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