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Creating customer delight: The how and why of CRM

By: Seth Rakesh
Material type: TextTextPublisher: New Delhi Response books 2005Description: 154p.;20cmISBN: 0-7619-3296-8Subject(s): Customer relations - management
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Item type Current location Call number Status Date due Barcode
BK BK Mangalore University Library
658.812 SET K (Browse shelf) Available 127535

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