A guide to customes service skills for the help desk Professional
By: Knapp,Donna
Material type:
TextPublisher: Australia Thomson 2002Description: x v i,288p.:24cmISBN: 981-240-368-xSubject(s): customer relations
| Item type | Current location | Call number | Status | Date due | Barcode |
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BK
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Mangalore University Library | 658.812 KNA (Browse shelf) | Available | 106555 |
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| 658.812 EFF Effective CRM-concepts and applications | 658.812 GUP custom service and Hotel management | 658.812 JOS customer relationship management in retail banking | 658.812 KNA A guide to customes service skills for the help desk Professional | 658.812 KUM Profitable customer engagement : | 658.812 MAN Managing and motivating contact center employees | 658.812 MAT How to profitably delight your customers |
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