Customer-driven services management
By: Balachandran S
Material type: TextPublisher: New Delhi Response books 1999Description: 333p.:22.5cmISBN: 81-7036-841-3Subject(s): customer services-managementItem type | Current location | Call number | Status | Date due | Barcode |
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BK | Mangalore University Library | 658.812 BAL (Browse shelf) | Available | 104562 |
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658.8101 CHO The skill of handling sales objections | 658.8101 GOH Secrets of a top sales performer | 658.8102 RAJ Rural marketing:Development,Policy,planning and practical | 658.812 BAL Customer-driven services management | 658.812 BRE Breakthrough customer service: best practices of leaders in customer support | 658.812 BUT M Customer relationship management : | 658.812 CUS Customer service excellence:Trends and strategies |
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